Our love for prints and eco-friendly colours drives us to make each piece unique. Our textiles are individually created by hand painting using different techniques. The occasional slubs and gentle shading in the fabrics should not be regarded as defects. The soft natural look and subtle colour variations are characteristics of special dyeing and the washing process. If there are any sizing issues or you would like to exchange them, you can go to the Exchanges tab on our website and create your return and we shall guide you through the process of returning and exchanging the products.
HOW TO EXCHANGE?
We must receive the products within 7 days from the date it was shipped to you. The address for the same is :
8/2 Loudon Street, Loudon Manor
Kolkata – 700017
Telephone - +91 33 4003 2528
- The cost for shipping the product back to us is to be borne by you. When we deliver your returned product the shipping is on us again.
- Please ensure that the product is in its original condition and packaging. Item(s) which show signs of wear and/or being worn before will not be eligible for returns or exchanges. We would require the price tag to be on the dress.
- If for any reason you would like to exchange for another size please drop us an email on firstname.lastname@example.org with the product code and size within 48 hours of the product being delivered to you. The product can be exchanged for another size in the same style or another style for the same value or more. We do not accept refunds or cancellations.
- All items that are made to order are non- returnable.
- Since our products are hand painted and block printed, you might find slight discolouration and slubs on the fabric which should not be treated as defects. Hence, VEDIKA M reserves all rights to inspect the condition of the product before processing any returns or exchanges.
- As a company policy we do not provide refund on any product sold. Once the products are sold they can be exchanged for replacement for the same value or more. Products bought during the sale period cannot be returned or exchanged.
- In case of duplicate payments for the same order, we refund the payment amount (less of any payment gateway transaction charges if any) within 15 business days.
- No refund will be entertained once the payment has been made.